We procure our teas from plantations and traders located in Assam, Darjeeling and other tea-growing regions of India.
The Wild Sippers Teas are made from natural ingredients like herbs, spices, exotic fruits, flowers, etc. We do not use any artificial flavors.
We pay meticulous attention and maintain high standards for packaging of our products. Our teas pass through various quality checkpoints for leaf size, aroma, liquor, flavors etc. The teas are then packed to ensure that their freshness and aroma remain intact when they reach the customers. Our teas are filled in zip lock pouches and then packed and sealed into high quality boxes to keep away air and moisture. Our packaging ensures that you enjoy the freshness and taste of the teas as if they are consumed right from the gardens.
The Wild Sippers Tea collection has a shelf-life of 3 years from the Date of Harvest/Manufacture. The ‘Date of Manufacture’ and the ‘Date of Expiry’ of our products are mentioned on all our product packages..
For all orders above Rs. 499/-, our shipping is entirely free across India. For orders below Rs. 499/-, shipping charges vary depending on your location. You can read more about our shipping charges, delivery partners and policies on the Shipping Policy on our website.
You can track your shipment by clicking on the “Track your order” option on our website and enter the order number. You can locate the Tracking option here – https://www.thewildsippers.com/pages/track-your-order
Write to us at [email protected]to cancel your order. However, an order can be modified or cancelled until it has been shipped. Once you receive a shipment confirmation, modification or cancellation will not be possible any further.
However, if the product so delivered is defective or not as promised then you can return the same subject to certain criterias. Please refer to our Return and Refund Policy in this regard.
We take utmost care and caution to deliver our products keeping in mind their freshness, texture, taste and aroma. However, in case of an unlikely event where the tea is delivered in defective state then the customers can initiate a return by writing to us at [email protected]. We will analyze your tea and if all specifications fail we will replace your tea with another one of your choice, or issue a credit note against your account for a later purchase.
Once you place an order with us, you will immediately receive a confirmation on your registered email id with details. In case of any discrepancy or non-receipt of confirmation, you can write to us at [email protected]
Usually we take 4-5 business days to deliver your order. However, the delivery time may vary depending on the location of the customer. On placing your order, we will send you a confirmation on your registered email id mentioning the tracking details. This will enable you to track the shipment and delivery schedule as well. We put our best efforts to deliver your purchase on time without any delay.
Always store tea in a cool and dark place. We pack our tea in vacuum zip lock pouches that keep away air and moisture, thus maintaining the freshness and aroma intact. You can also store tea in air tight containers to prevent from light, extreme temperature and humidity.
Deciding on a perfect tea that suits your preference/taste budscan take a while. Hence, we have The Wild Sippers Assorted Collection. You can try and pick different combination of assorted teas as per your taste palatte.
We support the widest range of payment modes including Credit and Debit Cards (Visa, Mastercard, AMEX, Rupay, Diners), Net Banking from top 50+ banks, UPI, Online Wallets, EMIs (Credit/Debit Cards & Cardless), and Paytm Postpaid
A 100 gram or 3.53oz pack of our loose-leaf can yield approximately 35-40 cups of tea.
Tea should be brewed for 2-3 minutes, depending on how strong you like your tea. We have given brewing process(How To Make Your Perfect Cup of Tea) on every product page on our website
Tea is best consumed within six minutes after it has been brewed.
We recommend using 1 teaspoon, i.e. 2g per cup of tea.
Tea should never be reheated. If you have prepared tea but could not consume it timely then refrigerate it or add ice cubes to it. However, if your tea has been sitting for several hours, it is better just to pour it out and prepare a fresh batch, especially if it is green tea or a lighter variety.